Frequently asked questions
Everything you need to know about renting mobility gear in Las Vegas.
How do I rent equipment?
Two easy ways: call or text us to book directly, or fill out the quote form and we'll call you back. Either way, you choose your dates and your hotel, and we handle delivery and pickup.
Where do you deliver?
We deliver anywhere in the Las Vegas Valley — Strip hotels and resorts, Downtown/Fremont Street, the Convention Center area, Henderson, Summerlin, and North Las Vegas. See our Delivery page for details.
Is there a minimum rental period?
Rentals start at one day. Multi-day and multi-week rentals are available too — just ask in the quote form or when you call.
How does hotel delivery and pickup work?
We coordinate with your hotel's bell desk. Your equipment is delivered fully charged before you arrive (or at a time you choose), and at the end of your trip you simply leave it with bell services — we pick it up from there.
Do I need to pay a deposit?
A refundable security deposit may be required depending on the equipment. Any deposit is returned in full once the equipment comes back in good condition.
Can I take a mobility scooter into casinos and convention centers?
Yes. Las Vegas casinos, resorts, and convention centers are ADA-accessible and welcome mobility devices. Our scooters are sized to fit standard doorways and elevators.
How long does the scooter battery last?
Our standard scooters run about 12 miles on a full charge, and heavy-duty models go up to 18 miles — plenty for a full day on the Strip. A charger is included with every rental, and it plugs into any standard outlet.
What if something goes wrong with the equipment?
Contact us right away. Because our team is local, we can usually swap or repair equipment the same day so your trip isn't interrupted.
What is your cancellation policy?
Life happens. Cancel for a full refund up to 48 hours before your scheduled delivery. Inside 48 hours, contact us and we'll do our best to reschedule or refund.
Still have questions?
Request a quote and we'll call you back, or reach out and our local team will help.